Press Releases

August 21 � 2007 - Industry response validates Voiyager�s impact on VoiceXML application lifecycle

Attendees of SpeechTEK 2007 in New York City had their first glance at new technology that promises to redefine VoiceXML application quality.

Syntellect Inc. held their public unveiling of the new groundbreaking technology� Voiyager Application Discovery yesterday at SpeechTEK 2007 in New York City. The highly anticipated event was attended by wide representation of industry professionals.

�The feedback that we received following the press event was extremely positive�� says J.R. Sloan� Vice President of Product Management and Marketing for Syntellect. �We have been market testing Voiyager for several months now and what we have heard today validates that Voiyager is going to empower the industry to deploy higher quality applications more efficiently than ever before. Until now� full end-to-end VoiceXML application validation was not practical. Voiyager will raise the bar of initial application quality far beyond what was ever possible. Based on what we have shared today� customers of VoiceXML applications will demand better results from their solutions.�

After seeing how Voiyager�s patent-pending technology explores and analyzes any standards based VoiceXML application without any of the usual extensive preparation it was easy for observers to recognize how quickly Voiyager could provide value to their business. Some initial statistics being shared with the Voiyager team indicate that not only will application performance be improved but there is a possible realization of 50% savings in development and quality assurance efforts.

A senior technology officer at one of the industry�s largest service application solutions providers said��...wow� this will save us a tremendous amount of time in our quality testing phases. We could save a great deal in what we invest in our other solutions that don�t even get us close to providing the same amount of product testing. For us� the timing of this Voiyager product announcement could not be better.�

The Voiyager product is due for general availability in the fourth quarter of this year.

For information about the new Voiyager product please go to www.voiyager.com.

About Syntellect

At Syntellect we help our customers create, maintain and continuously improve superior end-to-end service for their customers - personalized service that values their preferences from the way they contact a business� to the level of help desired. Our success is measured by our ability to implement and continuously support solutions for our customers. With more than twenty years of pioneering leadership and thousands of solutions deployed globally� Syntellect is a premier provider of enterprise-class contact center solutions for the high-technology� financial services� help desk� utilities� government� and consumer products industries.

Syntellect is headquartered in Phoenix� Arizona and has additional offices in North America� United Kingdom and India.

Visit Syntellect at www.syntellect.com

Contact: Bruce Sherman� Product Manager- Voiyager� +1-602-789-2702 or bsherman@voiyager.com